||A+ Comp Tech Certification
CNT 110. A+ Computer Technician Certification (4). Install, configure, support, and troubleshoot personal computers. Emphasis on PC hardware, and installation, operation, and upgrade procedures. Focus on practical networking in a PC environment along with server hardware maintenance and troubleshooting. Preparation for the Comp TIA A+ Certification exam. This course, with CNT 120, prepares the learner for the Comp/TIA Server+ Certification Exam. Preparedness Recommendations: Experience using a computer keyboard and accessing the Internet with a web browser. Three lecture. Three lab.
1. Information Technology (IT) basics
2. How Computers Work
3. Assembling a Computer
4. Troubleshooting PC Hardware
5. Preventive Maintenance
6. Operating System Fundamentals
7. Troubleshooting Software and Operating Systems
8. Multimedia Capabilities
9. Printers and Printing
10. Hardware Fundamentals for Servers
11. Networking Fundamentals
1. Discuss the fundamentals of information technology (IT) and identify major IT components in a PC environment.
2. Install, configure, and upgrade PC hardware components, PC peripherals, and PC firmware.
3. Diagnose and troubleshoot a variety of PC hardware and peripheral component problems.
4. Identify and avoid potential safety hazards while working with PCs.
5. Identify PC components related to the PC motherboard, processors, and memory modules.
6. Implement preventive maintenance procedures.
7. Utilize common PC operating systems and discuss their operation.
8. Diagnose and troubleshoot PC software and operating systems problems.
9. Work with multimedia components in a PC environment.
10. Describe the printing process and identify printer components for a variety of printing technologies.
11. Implement care and maintenance procedures for printers.
12. Compare and contrast server hardware requirements versus PC hardware requirements.
13. Describe redundant disk configurations.
14. Configure and upgrade major server components.
15. Describe basic networking concepts including topologies, protocols, and network components.
16. Install and configure network cards and identify network media types.
17. Identify the causes of common network problems.
1. Cisco Academy on-line chapter exams and final exam. Cisco Academy skills final exam.
||Network+: Network Tech Cert
CNT 115. Network+: Networking Technologies Certification (4). A broad range of networking technologies is examined. Topics include network media, topologies, protocols, operating systems, network management, and security. Preparation for the Comp TIA Network+ certification exam. Three lecture. Three lab.
1. Introduction to networking
2. Networking standards and the OSI model
3. Transmission basics and networking media
4. Introduction to TCP/IP
5. Topologies and Ethernet standards
6. Networking hardware
7. WANs and remote connectivity
8. Wireless networking
9. Network operating systems
10. Networking with TCP/IP and the Internet
11. In-depth TCP/IP networking
12. Voice and video over IP
13. Network security
14. Troubleshooting network problems
15. Integrity and availability
16. Network management
1. Describe and define introductory network concepts and terms. (1)
2. Identify network standards and describe the seven layers of the OSI networking model. (2)
3. Identify network media types and describe transmission methods. (3)
4. Identify and explain the functions of the core TCP/IP protocols. (4)
5. Describe network topologies and compare Ethernet standards. (5)
6. Identify networking hardware and describe the operation of network devices. (6)
7. Describe the major WAN technologies. (7)
8. Identify and configure various wireless networking techologies. (8)
9. Compare and configure network operating systems. (9)
10.Configure the TCP/IP protocol and devise IP addressing schemes. (10)
11. Explain voice over IP (VoIP) services. (11)
12. Employ network security features. (12)
13. Troubleshoot and manage network problems. (13)
14. Develop policies to ensure network availability and reliability. (14)
15. Manage network components and maintain network documentation. (15)
||Intro to Windows Server
CNT 120. Introduction to Windows Server (3). Introduction to the Windows Server line of network operating systems. Topics include installation, file systems, networking, directory services, file and printer sharing, and security. Extensive hands-on exercises with realistic scenarios to help students apply new concepts and sharpen problem-solving skills. Two lecture. Three lab.
1. Windows Server products and requirements
2. Windows Server installation
3. Server environment
4. Directory services
5. Resource access
7. Data storage
9. Remote access
1. Describe the Windows Server family of products and define system requirements for each. (1)
2. Install Windows Server and describe the options and requirements for installing Windows Server. (2)
3. Configure the server environment. (3)
4. Install and configure Windows directory services. (4)
5. Manage access to resources. (5)
6. Configure printing services. (6)
7. Manage and configure data storage. (7)
8. Configure and troubleshoot Windows network protocols and services. (8)
9. Configure remote access services. (9)
10. Configure security protocols. (10)
1. Cisco Academy on-line chapter exams and final exam. Cisco Academy skills final exam.
||Windows Client Operating Systm
CNT 121. Windows Client Operating System (3). A thorough examination of the Microsoft Windows client operating system. Installation, management, and support of the Windows client operating systems in a network environment. Includes advanced topics such as disk management, secure network configuration, disaster recovery, and performance tuning. Preparation for the Microsoft Windows MCTS certification exam. Prerequisite: CNT 100 or CNT 115 or CNT 120. Two lecture. Three lab.
1. Windows client operating system
2. Installing Windows
3. System utilities
4. Disk and file system management
5. User management
6. Windows security features
8. Remote access
9. User productivity and media tools
10. Performance tuning
11. Application support
12. Disaster recovery and troubleshooting
13. Enterprise computing
1. Describe the Windows client family of products and define their system requirements. (1)
2. Perform a Windows installation and describe options and requirements for installation. (2)
3. Use Windows system utilities. (3)
4. Manage disks and describe storage technologies. (4)
5. Manage Windows file systems. (4)
6. Work with user accounts and profiles. (5)
7. Describe and implement Windows security features. (6)
8. Configure and troubleshoot Windows network protocols and services. (7)
9. Evaluate methods and configure protocols for remote access. (8)
10. Configure Windows printing and user productivity tools. (9)
11. Use Windows performance management utilities for monitoring and baseline logging. (10)
12. Utilize Windows application management facilities. (11)
13. Troubleshoot Windows configurations and use disaster recovery tools. (12)
14. Configure and manage a Windows client in an enterprise network environment. (13)
||Windows Server I
CNT 122. Windows Server I (4). Configuration of a Windows Server operating system. Topics include Active Directory services, group policy, DNS, and certificate services. Preparation for the Windows Server MCTS certification exam. Prerequisite: CNT 120. Three lecture. Three lab.
1. Windows Server
2. Active Directory object types
3. Active Directory design and security
4. Account management
5. Windows file and printer services
6. Group policy
7. Windows networking
8. DNS for Active Directory
9. Active Directory infrastructure
10. Active Directory certificate services
11. Active Directory server roles
12. Server management
1. Explain Windows Server roles and core technologies. (1)
2. Install Windows Server. (1)
3. List and describe Active Directory object types. (2)
4. Design and secure an Active Directory database. (3)
5. Manage user and computer accounts. (4)
6. Use Windows file and printer services. (5)
7. Configure group policy. (6)
8. Describe the Windows networking paradigm. (7)
9. Configure DNS in an Active Directory environment. (8)
10. Configure and maintain the Active Directory infrastructure. (9)
11. Install and configure Active Directory certificate services and server roles. (10,11)
12. Maintain a Windows server. (12)
||Windows Server II
CNT 123. Windows Server II (3). Configuration and management of a Windows Server network infrastructure. Topics include TCP/IP, DHCP, DNS, file and printer sharing, security, and network policy and access services. Prepares students for the Windows Server MCTS certification exam. Prerequisite: CNT 120. Two lecture. Three lab.
1. Windows Server
2. Windows Server networks
3. Dynamic Host Configuration Protocol (DHCP)
4. Domain Name Services (DNS)
5. File services
7. Network policy and access services
1. Identify Windows editions and requirements. (1)
2. Deploy and secure Windows Server and Server Core. (1)
3. Manage and monitor a Windows network and configure Windows network protocols. (2)
4. Administer DHCP on clients and servers. (3)
5. Install and configure a DNS server. (4)
6. Manage a DNS environment. (4)
7. Configure shared file resources. (5)
8. Deploy shared printers. (6)
9. Configure routing and remote access. (7)
||Computer Networking Topics
CNT 189. Computer Networking Topics (2). Topics include network security (including firewall implementation), personal wireless devices, Voice-over-IP (VOIP) integration, Network Attached Storage (NAS), and network performance monitoring tools. Prerequisite: CNT 115 or CNT 120. One lecture. Three lab.
1. Network security including firewalls
2. Personal wireless devices
3. Voice-over-IP technology
4. Network Attached Storage
5. Network performance monitoring tools
1. Develop network security policies utilizing firewalls.
2. Configure personal wireless devices.
3. Describe requirements for implementing VOIP technology.
4. Design and implement Network Attached Storage (NAS).
5. Utilize network performance monitoring tools.
||Internship: Computer Network
CNT 296. Internship: Computer Networking Technology (3). Supervised field experience with businesses, corporations, government agencies, schools and community organizations to expand career interests and apply subject knowledge relevant to the workplace. Individualized internship placements to develop personal and civic responsibility. Prerequisite: Student must have a GPA of 2.0; have completed specific degree or certificate requirements as required by the program; and have completed the internship application process. [Repeatable for a total of 6 credit hours towards degree/certificate requirements.] S/U grading only.
1. Organizational overview of assigned placement
2. Integration of job description and organization's requirements
3. Elements of documentation of experience
4. Planning and time management
5. Professional, legal, and ethical issues
6. Communication, critical thinking, and problem solving
7. Specialized equipment, tools, and software required in the placement
1. Exhibit appropriate workplace behaviors and professional ethics.
2. Apply discipline specific knowledge and skills in the professional workplace.
3. Define and utilize technical terms in written and oral communications.
4. Use critical thinking, problem solving, ethical awareness, and effective writing
5. Interpret written and oral instructions.
6. Initiate and complete assigned responsibilities.
7. Maintain documentation required to comply with government employer or nonprofit agency regulations.
8. Use specialized equipment, software, and tools as required.
9. Analyze and interpret data for specified reports.
10. Identify opportunities for improvement in process and documentation related to the workplace.
11. Articulate job description and position in assigned organization.
1. Record of Student Internship workplace hours.
2. Individual Education Plan (IEP) as approved by supervision faculty.
3. A daily journal, or work log of tasks, including dates, descriptive comments, problems and solutions.
4. A reflective paper or project as specified by the supervision faculty.
5. A minimum of two evaluations by the workplace employer or supervisor.
6. Student's self-evaluation of experience.